Bank of America Financial Center

Reviews about Bank of America Financial Center

• Pauline Bateman

  Oct, 25 2018
  ★ ★ ☆ ☆ ☆
  The staff is nice enough but, as the other reviewer said, the wait times here are ridiculous. Every time I've gone in to pay a bill I've had to stand in line (no seated waiting) for 20+ minutes because they only have one teller on. She's very friendly but she's also very slow, and doesn't seem to take the 10 person parade behind her current customer as a cue to act with urgency. The last time I was in a woman had an issue with a check and she was allowed to make several phone calls while the rest of us had to wait - this could have easily been a time to ask the customer to step aside and she could get a few of us out of the way while this woman held 10 minute conversations with whomever. Only $500 a way from never having to deal with Bank of America again. Credit Unions, ftw.

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